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Basics - Getting Started on Main Event
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Resubmitting a Claim
If a claim that you have submitted is declined, it will be returned with the opportunity to edit and resubmit it. This allows small corrections to be made without having to submit an entirely new claim and will also maintain a full transcript of...
Applying for Shifts
Shifts that are open to apply for will be found in the Pending Shifts section of the portal. Each pending shift will allow you the chance to Apply for the shift or to Decline the invitation. When you select Apply for the shift, the card will...
Staff Created Adhoc Events
Individual Staff Users have the ability to create their own shifts using the Add Adhoc Visit button in the Today's Shifts menu. This offers the staff user the flexibility to create individual visits to fit their schedule and meet the needs of the ...
Staff Portal Data Load
Data load Your MainEvent Staff Portal will always have access to all of your historic shift information, but you may find yourself not wanting to wait for all your old shifts to be able to display when you have work to do. That’s why you have thr...
Staff Portal - Adding Photos_Media
Adding Photos/ Media from the Staff Portal You can quickly add photos or media to any event on your schedule by clicking the Add Photos button on the shift card. This will open Photo Upload modal. The modal is a multi-image uploader tha...
Staff Recap Submission
Submitting recaps is quick and easy on the MainEvent staff portal. Click on the green Recap button to load the recap modal. The recap modal will always display the event information in the upper left of the page. There is also a download but...
Staff Profile iCal Link
iCal Link On the staff portal, scroll down to the Your Profile banner and click to expand. There is a section called Link Calendar. Click Copy to Clipboard. This will copy the iCal link for you. Then go to the calendar app of your choice ...
Submitting a Claim
Submitting claims on the MainEvent Staff Portal allows staff users to submit their hours and any additional claims they may have for their shift in one place. It is integrated with the payroll system so that claims created within MainEvent can b...
Withdrawing a Claim
Secondary claims in a Declined status can be withdrawn. If a claim is withdrawn, it cannot be resubmitted. This is a permanent action. Claims that are eligible for withdrawal will have a white Withdraw button to the right of the Edit & Resubmit bu...
Staff Profile Edit and Password
Editing Your Profile If you wish to view or update your personal profile, scroll down to the bottom of the page and find the banner labelled Your Profile. Click Edit to enter the profile page. The profile page will contain your personal inf...
Staff App Calendar
The Calendar feature in MainEvent’s Staff App allows you to see when you work and also select your available days. Let’s take a look. You’ll find the Calendar up at the top of the app, above the current day’s position(s) and below any notificat...